Back office English speaker

English Back Office Agent – Freezone UAE
Location: Abbassia, Cairo
Employment Type: Full-time
Account: Freezone UAE

Job Description
We are hiring English Back Office Agents to join our team and support the Freezone UAE account.
The ideal candidate should have good English communication skills, strong attention to detail, and the ability to handle administrative and back-office tasks accurately and efficiently.

Responsibilities
- Handle and process back-office tasks related to the account.
- Review and update customer and account information accurately.
- Handle data entry and maintain records according to company procedures.
- Follow up on requests and ensure tasks are completed within the required timelines.
- Coordinate with internal teams when needed to resolve issues or complete requests.
- Maintain high accuracy and attention to detail while processing information.
- Follow company policies, procedures, and quality standards.
- Meet assigned productivity and performance targets.

Qualifications
- English Level: B1 / B1+
- Graduates only.
- Good communication and interpersonal skills.
- Good computer skills and ability to work with different systems.
- Strong attention to detail and accuracy.
- Ability to work under pressure and meet deadlines.
- Willingness to work on rotational shifts.

Working Conditions & Benefits
- Salary: 13,000 EGP Net
- 9 working hours including breaks.
- Rotational shifts.
- Paid training period.
- Social & Medical Insurance.
- Work location: Abbassia, Cairo.