Department: Food & Beverage
Location: Saudi Arabia - Al Khobar
Description
The Banquet Coordinator is in charge of the office and operation organisation. Assists in all administrative and operational matters related to the Banquet section.
Key Responsibilities
- to assist the Banquet team with management of all aspects of banqueting events from enquiry to conclusion of banqueting events
- ensuring compliance to sanitation, hygiene, health and safety legislation and organisational and quality requirements and working policies and procedures.
- to manage and co-ordinate food and drinks/beverages preparation and Fixture, Fittings and Equipment list
- to assist in quality management of food and drinks/beverages and Fixture, Fittings and Equipment
- to assist the Banquet Manager to investigate and resolve customer complaints
- to assist in managing customers expectations and deal and resolve with all concerns/queries
- maintaining accurate records and accounts as required and reporting as agreed
- help set an example for team members of commitment, work ethic and habits and personal character
- adhere to all organisation policies and procedures
- Manage all event operations (preparing venue, invitations etc.)
- Do final checks at the day of the event (e.g. tables, technology) to ensure everything meets standards
- Oversee event happenings and act quickly to resolve problems
- Evaluate event's success and submit reports
- From time to time you may be expected to be part of special projects as are reasonably required of your job role.
- You are responsible for your allocated workload and must meet all targets as agreed with your Line Manager. You must contribute towards the smooth running of the organisation generally.
- Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
