Title of Job
Barista/Waiter for DUOMO
Summary of Job Profile
The role of a barista in a restaurant is multifaceted, requiring a blend of technical skills, customer service abilities, and teamwork. Baristas play a crucial role in creating a positive dining experience through their expertise in beverage preparation and their interactions with customers.
Key Responsibilities of a Barista
- Beverage Preparation:
- Prepare and serve a variety of beverages including coffee, espresso, tea and specialty drinks. This involves understanding different brewing methods and recipes to ensure quality and consistency.
- Create visually appealing drinks, such as latte art, to enhance the customer experience.
- Customer Service:
- Interact with customers by taking orders accurately, answering questions about the menu, and making recommendations based on preferences.
- Ensure customer satisfaction by providing a friendly and welcoming atmosphere, addressing complaints, and maintaining a positive dining experience.
- Equipment Operation and Maintenance:
- Operate and maintain coffee machines and equipment, ensuring they are clean and functioning properly. This includes routine cleaning and troubleshooting any issues that arise.
- Cleanliness and Organization:
- Maintain a clean and organized workspace, including the coffee bar and seating areas, to comply with health and safety standards.
- Restock supplies such as coffee beans, milk, and syrups, and manage inventory to ensure availability of products.
- Work collaboratively with other staff members to meet daily operational goals and ensure smooth service during busy periods.
Requirements
High school diploma or 4 years UAE experience in food and beverage, or related professional area.