Bell Attendant

Company Description

People who love their job put their all into it and aren't interested in the norm. That's just how we are: different, eye-catching and perhaps a little crazy. And we do everything we can to ensure it stays that way - with unconventional added extras and a stimulating environment where our colleagues enjoy their work and are able to achieve their full potential.

One Central's new living room is here. Relaxed, fun and packed full of things to do. Overlooking the Museum of the Future, near Dubai International Financial Centre, the hotel boasts 434 rooms and suites in addition to flexible events and co-working space. A total of five characterful restaurants and bars take guests on a culinary trip around the world.

Job Description

We are currently looking for a Bell Attendant, who will beresponsible for creating unforgetable experience for the guest upon arrival/ depature to join thetribe of 25hours Dubai One Central.

COME AS YOU ARE AND JOIN THE 25h TRIBE!

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!

What you will be doing:

• You'll assist the Team Leader and Guest Service Executives, ensuring that all guest luggage, mail, deliveries, faxes are delivered in a timely, professional and efficient manner, by following the department's process, as well as ensuring that they are handled responsibly and with care.
• You'll oversee and ascertain that all vouchers of outside companies used at the Concierge Desk are correctly filled out and all necessary details entered for proper processing by the Finance Department.
• You'll ensure that direct cash payments from guests (i.e. for transportation, tours, purchases etc.) is handled correctly and according to the procedures in place.
• You'll ensure that all guest is given a friendly, courteous, informative and efficient service.
• You'll be a source of information to all the guests.
• You'll proactively provide feedback & suggestions to the Front Office Manager to improve processes and guest satisfaction.
• You'll support your colleagues with a winning smile whenever, once again, all the guests pile into the lobby and want your help at the same time. On top of this, you'll also keep your head above water when there are sudden changes of plan.

Your team and working environment:

• Diverse, young and vibrant team

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Qualifications

Your experience and skills include:

• You've gained management experience in a similar role, and can speak English fluently
• You can inspire your fellow staff just as you can inspire your guests. On top of this you find it easy to communicate with charm, even if it's sometimes tricky
• You're a doer - and even if you do it wrong sometimes, you openly admit it
• You're not just bringing your abilities, but also your character