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Description
* Supervise and lead the bell team, ensuring efficient luggage handling, guest assistance, and overall service excellence.
* Coordinate with the front office, concierge, and aviation teams to provide a seamless guest arrival and departure experience.
* Train and mentor bell staff to uphold the highest standards of hospitality and professionalism.
* Monitor guest requests and special requirements, ensuring they are fulfilled promptly and with discretion.
* Manage team schedules, ensuring adequate staffing levels to accommodate VIP guest movements.
* Oversee valet and transportation logistics, ensuring smooth coordination for guest arrivals and departures.
* Address guest concerns or special requests professionally, maintaining discretion and confidentiality.
* Ensure compliance with safety and security protocols, maintaining a secure and welcoming environment
Job Offer
* Competitive salary and performance-based incentives.
* Exclusive benefits, including health insurance and flight allowances.
* Exposure to an elite network of global clientele.
* Minimum 3-5 years of experience in a supervisory role within luxury hospitality, aviation, or private estates.
* Strong leadership skills with the ability to manage and motivate a high-performing team.
* Impeccable grooming, presentation, and communication skills.
* Ability to work under pressure while maintaining a calm and composed demeanor.
* Proficiency in coordinating high-profile guest services with discretion and confidentiality.
* Fluency in English is required
* UAE experience within five-star hotels, private aviation, or luxury hospitality is preferred.
Job ID: 114554699