Bilingual (French & English) Travel Advisor

We're Hiring: Bilingual Customer Support Representative (English & French)

Hybrid Model | Travel Agency Account. Location: Maadi, Cairo

If you enjoy helping customers, thrive in a fast-paced environment, and are flexible with shifts, this role could be a great fit. We're looking for a fluent English & French Customer Support Representative to join our team and support a leading travel agency account.

As a Customer Support Representative, you'll assist customers with travel-related inquiries, reservations, changes, and general support, delivering a smooth and friendly experience across every interaction.

Work Model & Schedule:

-Hybrid setup: 2 days work from home + 3 days from office

-Rotational schedule: 5 working days & 2 days off (rotational)

-Shifts: Must be flexible to work rotating shifts, including overnight shifts

Language Requirements

-Fluent in English and French (spoken & written) mandatory

What We're Looking For:

-Previous customer support or travel industry experience is a plus

-Strong communication and problem-solving skills

-Customer-focused mindset with attention to detail

-Ability to adapt to rotational schedules and overnight shifts

-Team player with a positive attitude

Why Join Us

-Work with an international travel brand

-Hybrid work flexibility

-Dynamic, multicultural work environment

-Opportunity to grow your customer service career