Job Description

Company Description

Ripe is a community-driven business in Dubai dedicated to supporting local SMEs, promoting local food, and fostering community engagement. Ripe provides a platform for local businesses to connect and grow within the community. The Ripe Market invites the local community to enjoy an outdoor shopping experience with live entertainment and activities at various locations

About the Role

Ripe Markets is looking for an energetic, hardworking, and highly organized Bookings Supervisor to join our growing team. We're seeking a proactive, English-speaking individual who thrives in a fast-paced environment, enjoys working with people, and can manage multiple priorities while ensuring our markets and events run smoothly.

Key Responsibilities

Recruit, book, and collect payments from market vendors and members.
Communicate with new and existing vendors via phone, email, and messaging platforms.
Build and maintain strong relationships with market venues, vendors, members, and partners.
Manage the booking process and ensure market capacity is maximised.
Identify new vendors opportunities/sales: Share commercial proposals and sales presentations, follow up on incoming inquiries, provide full communication support with potential vendors, draft and review contracts, and coordinate for new vendor onboarding.
New vendors research as well as responsible for finding long-term relationships with new permanent vendors.
Prepare and implement detailed event plans, procedures, and checklists before, during, and after events.
Collaborate with the marketing team to ensure key messages are communicated and relevant information is collected.
Supervise and coordinate operational staff, ensuring duties are assigned and teams remain productive and professional.
Assist with ad-hoc projects and continuously improve booking and operational processes.

The Ideal Candidate

Must hold a valid UAE driving license.
Fluent in written and spoken English.
Highly organized, proactive, and detail-oriented, with excellent time-management skills.
Strong customer service, communication, and relationship-building abilities.
Confident in vendor recruitment, bookings, and payment collection.
Able to work independently and collaboratively across different teams.
Proficient in Microsoft Office, including Outlook, Excel, Word, and PowerPoint.
A degree in Business Administration, Events Management, or a related field is preferred; equivalent experience will also be considered.
Previous experience in events, markets, bookings, sales, or customer service is an advantage.

Working Schedule