Search by job, company or skills

Kering

BOTTEGA VENETA Senior Client Advisor

Save
new job description bg glownew job description bg glow
  • Posted 12 hours ago
  • Be among the first 10 applicants
Early Applicant

Job Description

Bottega Veneta - inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.

We are currently seeking a Senior Client Advisorwho will report to theStore Manager as part of our dynamic team in Milano Montenapoleone Store.

Your opportunity

Best in class in meeting performance expectations and providing excellent client service to ensure client satisfaction in alignment with company standards.

How you will contribute

  • Finalize sales targets achievements in line with company strategy

  • Best in class in engaging and retaining high spending clients

  • Embraces the clienteling culture of building strong and long-termrelationship with clients

  • Collect and update client information to ensure an efficient use of CRM

  • Creates an engaging and emotional client experience offering thebest-in-class service, in line with Bottega Veneta Client Journey

  • Understands luxury, the collections and fashion trends

  • Works on silhouettes, brings alternative items to get clients todiscover more about the collection

  • Has a positive approach, contributes to teamwork, adapts to differentpersonalities, seeks support from and provides support to colleagues

  • Knows and applies company policies, procedures and guidelines

  • Keeps the stock tidy, knows and monitors stock deliveries andavailabilities, communicates in a timely manner out-of-stockmerchandise and any other useful information

Who you are

  • Excellent client and service attitude and high flexibility to adapt to several types of Clients

  • Sales experience preferably in fashion & luxury contexts

  • Excellent communication and empathic skills

  • Good team player

  • Multitasking, flexible

  • Capacity to work in a fast moving and dynamic environment

Why work with us

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

More Info

Job Type:
Function:
Employment Type:

About Company

Kering is a French-based multinational corporation specializing in luxury goods. It owns the luxury brands Balenciaga, Bottega Veneta, Gucci, Alexander McQueen and Yves Saint Laurent. The timber-trading company Pinault S.A. was founded in 1963, by Fran&#231&#x3B;ois Pinault.

Job ID: 147971637