BOTTEGA VENETA Store Manager Kuwait

Bottega Veneta - inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.

We are currently seeking a Store Manager for our Flagship store in Kuwait.

Mission:
The Store Manager has the mission to lead their stores, drive their business, manage and motivate their team, create a unique client experience to reach sales goals and optimize productivity.

Main Assignments:

Driving Sales

• Supports team to achieve individual and team sales and clienteling targets.
• Sees business opportunity and possible challenges to help initiate changes and improve the business.
• Drives team to be daring by ensuring they cross sell and use selling techniques to maximize opportunities.
• Helps develop store strategies to expand store traffic & increase client network in partnership with direct Manager

Client Experience

• Helps team to create an engaging and emotional client experience offering best in class service.
• Drives the team to fully embrace a clienteling culture of building strong and long-term relationships with clients.
• Ensures the team collects meaningful client information for the CRM tool to help further engage with clients (campaigns, events, one to one appointments,...)
• Works closely with local CRM team.
• Has the ability to network and help recruit new clients and VICs.

People Management

• Engages and motivates their teams to strive towards a common goal.
• Help their team exceed results by coaching, supporting, directing, and delegating.
• Shows flexibility to accept new ideas and initiatives.
• Adapts interpersonal style to suit different people and situations maintaining own authenticity.
• Expresses opinions clearly and in a constructive way.
• Delegates tasks, accordingly, depending on the skills and areas of responsibilities of the team members, to support the team development, have more time to spend on the shop floor and support succession planning.
• Recruits, selects, develops team members.

Merchandising

• Works closely with local merchandising team by communicating and providing feedback.
• Has continuous curiosity towards the world of fashion/art/culture world by keeping informed to further understand the Markets, Brand and collections.
• Helps the VM team by sharing key information on slow movers, best sellers.

Store Operations

• Maintains the stability and reputation of the Brand by complying with legal requirements.
• Ensures key team members work closely with Local Store Operation
  

Who You Are:

• Track record of building strong client portfolio
• Perceived as a leader and able to influence others
• Strategic and solution minded
• Track record of individual performance, delivering results beyond expectations.
• A strong understanding of fashion, art, and luxury.
• Able to manage conflicts towards constructive resolution, and open to feedback.
• Embraces the Brand and self-expression being mindful of brand aesthetic and vision.