BOUCHERON - Sales Operation Coordinator

Created by Frédéric Boucheron in 1858, Maison Boucheron has evolved through four generations of direct descendants. A visionary designer and the very first of the great contemporary jewelers to open a boutique on Place Vendôme, Boucheron still embodies absolute excellence in Jewelry, High Jewelry and Watchmaking today. The Boucheron style, free and daring, never ceases to invent the classics of tomorrow.

We are currently looking for our new Sales Operation Coordinator to join our team in Dubaï to help us support the gross of Boucheron in the Middle East.

YOUR MISSIONS:

Sell out report and analysis

• Issues the monthly sell out report and analysis
  • performance per boutique (traffic and retail KPIs of conversion, average/transation etc…)
  • reports on sales per nationality

• Prepares product analysis
  • monthly sales analysis per product category (JP), per collection/line
  • quarterly more in-depth product analysis

• Consolidates stock reports and analysis

Sell in planification and coordination

• Contributes to the sell in planification
  • Monthly targets in terms of sell in based on sell out
  • Monthly plannings of invoicing and shipping taking into account both calendars (France/destination country)
  • With a 3 month vision at all times

• Issues replenishment recommendations in line with sales/stock and with product strategy
  • Builds a relation of trust with the partners merchandisers so as to have a fluid interaction and prompt validation of his/her recommendations
  • Transforms previsions into confirmed orders every month- 3-month firm orders
  • Maintains at all times the requested level of anticipation (ex for now 3 months firm order + 6 months intentional order)

• Coordinates invoicing
  • Follows allocations so as to be able to invoice in the set timing
  • Confirms monthly the items to ship for each store after partner validation
  • Coordinates with partners, sales admin and finance to ensure fluidity or report credit/payment issues

• Newness
  • Contribute to designing the Newness forecast under the impulsion of regional merchandiser
  • Coordinates communication with retail ex, VM and communications to smoothly prepare product launches
  • Coordinates novelties deliveries with specific time management
  • Follows novelties sales performances and provides qualitative feedback
• Specific assortment for events/fair etc…
  • Build specific assortment for events in collaboration with VM team
  • Monitors their allocation and shipping in due time
  • Consolidates consignment requests and follow up (return in due date or invoicing if sold)
• Client orders, special orders
  • consolidates all waiting lists based on deposits, allocates priority and delivery
  • point of contact for special orders
• Stock and product lifecycle
  • Flag overstock and prompt partners/internal team for action plans
  • Support discontinuation calendar and coordinate returns with ADV according to guidelines

• Ensure rapid answers on products availability requests from the floor
• Provide team with all information related to product launches & range
• Point of contact for after sales follow up
• Point of contact for all sales tools : packaging, uniforms, gifts, etc

YOUR PROFILE:

• 3 to 5 years of experiences in either Product Merchandising/Buyer and/or Commercial/Retail in the luxury environment is a must, in the jewelry environment is a plus
• Analytical skills so as to be precise and autonomous on sell out analysis/sell in projection
• Interpersonal communication skills so as to build trust with partners, become a point of reference for boutique teams
• Strong team spirit to join a small team where agility and team work are key
• Proficiency in English (French or Arabic as a plus)
• Strong MS Office and particularly Excel expertise

Status : Regular Position

Starting date : As soon as possible depending on your notice period