Boutique General Manager for a luxury branded hotel in the capital city of Mongolia

Boutique General Manager for a luxury branded hotel in the capital city of Mongolia

A hands on leader with European or SE Asia work history who can inspire, and develop a culture with their team

We are seeking a visionary and results-driven newish Boutique property General Manager with no more than 6 years of General Manager's experience to lead one of Mongolia's most luxurious properties. This hotel is similar to a Leading Hotels of the World standard hotel. This is a unique opportunity to shape the future of a flagship property and contribute to the broader growth of a new, progressive hotel group. As General Manager, you will serve as the chief executive of the property, with end-to-end responsibility for strategy, performance, culture, and brand execution.

Mandatory requirements are experience with a deluxe brand and an independent resort.

You will be instrumental in delivering sustainable growth, exceptional guest experiences, and a pioneering approach to luxury in Mongolia. We seek someone who has the financial acumen, training mindset, and digital literacy required for their direction. Your leadership style must fully align with the culture of collaboration, innovation, and empowerment they are fostering.

Profile of the Ideal Candidate

Experience & Qualifications

1. 6+ years of executive hospitality leadership experience as a General Manager or equivalent.
2. Proven track record in leading luxury hotel properties with high-performance results in emerging or frontier markets.
3. Strong financial acumen, with a solid history of managing complex budgets and improving profitability.
4. Experience launching or repositioning hotels, especially within a developing brand context, is highly desirable.

Skills & Competencies

1. Strategic thinker with an entrepreneurial mindset and global perspective.
2. Inspirational leadership style: engaging, empathetic, and highly effective at building teams and culture.
3. Deep understanding of luxury guest behavior and service personalization.
4. Digitally fluent; comfortable with hotel tech stacks, data analytics, and digital guest engagement platforms.
5. Exceptional communication, negotiation, and stakeholder management skills.

Key Responsibilities

Strategic Leadership

1. Serve as the executive leader of the hotel, guiding all aspects of operations, finance, talent, and guest experience.
2. Translate the group's long-term vision into actionable strategies and performance targets.
3. Champion the development and elevation of a distinctive, modern luxury brand in Mongolia and the region.

Financial & Operational Excellence

1. Full P&L responsibility: lead budgeting, forecasting, capital planning, and financial reporting with precision.
2. Drive operational excellence through data-informed decision-making and efficient resource management.
3. Align business strategies with profitability, cash flow, and long-term asset value.

Brand & Guest Experience

1. Ensure brand consistency across all touchpoints from design and service to digital and environmental sustainability.
2. Create transformative, personalized guest experiences that define modern luxury.
3. Leverage market insights to continually innovate the product and service offering.

People & Culture

1. Build, lead, and inspire a high-performing, culturally aligned team across all departments.
2. Promote a learning organization through robust training, development, and internal growth programs.
3. Foster a culture of collaboration, empowerment, and creativity, aligning with the values of the wider hotel group.

Digital & Innovation

1. Integrate digital systems and tools to enhance both operational efficiency and the guest journey.
2. Stay ahead of emerging technologies and digital trends in hospitality and customer engagement.
3. Encourage a digital mindset across teams, promoting tech adoption and innovation.

This role offers

1. A rare opportunity to shape the DNA of a new luxury hotel and brand in one of Asia's most dynamic and culturally rich markets.
2. Competitive executive compensation package with performance-based incentives.
3. A platform to drive innovation in luxury hospitality with the backing of a visionary hotel group.
4. Relocation support and executive-level accommodation, if applicable.

Interested candidates should submit a detailed CV and a cover letter outlining relevant experience and vision for leading a luxury hospitality brand in a frontier market to Mr. Steve Renard, President [Confidential Information]

Best regards,

Stephen J. Renard

Stephen J. Renard

President

Renard International Hospitality Search Consultants

Recipient of the 31st Annual Pinnacle Awards: Hotelier Magazine, 2019 Supplier of the Yearhttps://www.hoteliermagazine.com/2019-pinnacle-awards-renard/

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