For Those Who Seek Excellence
Join a community of dedicated professionals where excellence is both a given and a never-ending quest. Play your part in driving our collective success.
YOUR ROLE
We are seeking a Boutique Manager whose mission will be to craft within the boutique a universe that will deliver a One Of Not Many memorable client experience, creating a fulfilling employee experience, and implementing a strong clienteling approach to drive ambitious and sustainable business results.
PLAYING YOUR PART
You will strongly contribute to growing the Maison's reputation and desirability through networking activities outside the boutique, including client events and initiating partnerships to boost sales and traffic. You will drive and monitor all CRM and clienteling initiatives, leading by example in developing individual relationships with clients and prospects, and building the VVIP portfolio. You will be responsible for reaching quantitative and qualitative targets, proposing and implementing dynamic action plans to achieve Maison and boutique sales targets, and driving, monitoring, and reporting on performance. You will also develop and share in-depth knowledge of the boutique business.
WHAT WILL MAKE YOU SUCCESSFUL
Success In This Role Will Require
- 8-10 years of experience in a leadership position, preferably within the luxury retail sector.
- Proven experience in cultivating and managing relationships with high-net-worth clients and key stakeholders.
- Exceptional commitment to delivering unparalleled client service and upholding the highest standards of luxury brand presentation.
- Strong natural leadership skills with a track record of leading teams and developing people.
- Demonstrated ability to inspire, coach, and develop a high-performing sales team, fostering a culture of excellence and client-centricity.
- Deep knowledge of the luxury environment, including brands, trends, and client expectations.
- Expertise in managing 360 operational aspects, driving for operational efficiency and overall boutique experience.
- Proven track record of managing budgets, and achieving ambitious sales and profitability targets.
Vacheron Constantin celebrates 270 years as the world's oldest watchmaker in continuous production since 1755. Headquartered in Geneva, Switzerland, we operate a global retail network of nearly 200 points of sale across 36 countries. Every member of our exceptional global community of watchmakers, artisans and dedicated professionals share a common devotion to our exceptional heritage and a passion to trailblaze an even brighter future.
If this fires your imagination, we welcome your application. 
