Job Description

Please note that this role is only open to Saudi nationals or equivalent

Boutique Supervisor – Luxury Watches & Jewelry Makkah, Saudi Arabia or Jeddah, Saudi Arabia | Full-time | On-site

About the opportunity:

Our client is a leading name in the luxury watches and jewelry sector is expanding its retail presence in Jeddah with the opening of several new boutiques. We are looking for passionate, client-focused Boutique Supervisors to help lead these openings and deliver a world-class luxury retail experience.

The role As Boutique Supervisor, you will lead the day-to-day running of the boutique — guiding and motivating the sales team, ensuring exceptional standards of client service, and driving the boutique's commercial performance. You will be a brand ambassador on the floor, building lasting relationships with clients while supporting your team to meet and exceed sales targets. This role reports into the retail function.

Key responsibilities:

Lead, coach, and motivate the boutique team to deliver outstanding client experiences
Uphold the brand's luxury standards in service, presentation, and visual merchandising
Drive boutique sales performance and support the achievement of commercial targets
Build and nurture long-term client relationships through clienteling and personalized service
Oversee daily operations, including stock management, reporting, and boutique standards
Support the successful opening and establishment of the new boutique

What we're looking for:

Minimum 5 years experience in luxury retail (watches, jewelry, fashion, or premium retail)
At least 1 year in a supervisory or people-management capacity
A genuine passion for luxury, client service, and building relationships
Strong leadership, communication, and organizational skills
Fluency in Arabic and English preferred
Based in Mecca or able to work on-site there