Branch Manager

Company Description American Egyptian Academy (AEA) is a leading English language institution focused on connecting strong language skills with real career opportunities. With a nationwide network of 30 branches and a comprehensive online learning platform, AEA delivers high-impact training accessible to learners across the MENA region. Courses are led by CELTA- and DELTA-certified native-speaking instructors who emphasize practical communication and workplace readiness. Through its flagship Wuzzfani career program, AEA helps professionals and aspiring learners build fluency, confidence, and career skills needed to succeed in a global job market.

Role Description The Branch Manager is a full-time, on-site role based in Shebin El Kom. The person in this role oversees daily branch operations, including scheduling classes, coordinating with instructors, and ensuring the smooth delivery of training programs. Responsibilities include managing branch staff, monitoring performance metrics, and implementing quality standards that align with AEA's academic and service objectives. The Branch Manager handles local marketing initiatives, builds relationships with learners and partners, and supports enrollment growth and learner retention. This role also involves budget oversight, reporting to senior management, and driving continuous improvement in branch processes and learner experience.

Qualifications

• Strong leadership and people management skills, with experience supervising teams in an educational or service-focused environment.
• Branch or operations management skills, including planning, organizing, and monitoring day-to-day activities and resources.
• Customer service and stakeholder relationship skills, with the ability to engage learners, parents, and partners professionally.
• Basic marketing and business development skills to support local outreach, enrollment growth, and brand visibility.
• Excellent communication skills in English; Arabic proficiency is highly beneficial.
• Solid organizational, problem-solving, and decision-making abilities, with attention to detail and follow-through.
• Comfort with digital tools and learning platforms; ability to interpret data and prepare clear reports.
• Bachelor's degree in Business Administration, Education, Management, or a related field; prior experience in language training or education management is a plus.
• Ability to work on-site full time in Shebin El Kom and collaborate effectively in a diverse, inclusive environment
• send your CV on whatsapp: 01080524848