Branch Operations Manager

4Level1 provides specialized English Language Programs catering to adults and young adults. Our courses align with international CEFR standards, aiming to develop practical communication skills across all language domains. By focusing on real-world communicative goals, we empower students for academic, professional, and social success. Offering both online and face-to-face classes, our services extend across the Middle East remotely, with in-person classes available in Riyadh.

The Branch Operations Manager is responsible for overseeing the day-to-day operations of the Cairo, Egypt branch. This includes streamlining processes, managing staff performance, ensuring operational excellence, and implementing company policies. Additional responsibilities involve budget management, customer service oversight, and maintaining smooth coordination between departments. This is a full-time, on-site role in Cairo.

• Strong leadership, team management, and decision-making skills
• Experience in operations management, process improvement, and workflow optimization
• Exceptional organizational and time management abilities
• Proficiency in communication and interpersonal skills
• Problem-solving capabilities and ability to handle conflicts effectively
• Familiarity with operational tools and technologies
• Bachelor's degree in Business Administration, Management, or a related field
• Previous experience in managing branches or offices is an advantage
• Proficiency in English; knowledge of Arabic is a