The Brand Coordinator provides dedicated support to the AMIRI and ALO brand teams by managing operational, administrative, and coordination tasks to ensure seamless day-to-day execution. This role includes handling product-related requests from the Chairman, CEO, and their families ensuring exceptional service, accuracy, and confidentiality as well as supporting both Brand Managers with reporting, logistics, vendor coordination, and interdepartmental follow-ups.
The position requires excellent communication, organization, and multitasking skills, with a high level of professionalism and attention to detail.
Responsibilities:
1. VIP Requests & Coordination
- Handle product requests from the Chairman, CEO, and family members, ensuring prompt, accurate, and discreet service.
- Coordinate with boutiques and stock teams to check product availability, sizes, and new arrivals.
- Arrange packaging, collection, or home delivery in coordination with drivers, couriers, and store staff.
- Maintain accurate tracking of VIP requests and deliveries while upholding full confidentiality.
2. Brand & Operational Support
- Provide day-to-day administrative and coordination support to both Brand Managers.
- Manage and update reports related to stock transfers, non-tradable goods, and stationary consumption.
- Request and follow up on supplier quotations and ensure documentation is properly filed and tracked.
- Maintain a contracts calendar and send reminders for renewals or pending actions.
- Prepare basic reports and presentations as needed by the Brand Managers.
3. Communication & Liaison
- Serve as a central point of contact between the Brand Managers, stores, logistics, operations, and finance teams.
- Communicate clearly and professionally with internal departments and external partners.
- Ensure timely follow-up on pending requests and escalate urgent matters when necessary.
4. Logistics & Transfers
- Coordinate transfers of merchandise, samples, or supplies between locations as required.
- Work with drivers or logistics teams to ensure smooth and timely movement of goods.
- Keep detailed records of all movements for accountability and transparency.
SKILLS & ABILITIES
Experience & Background
- 13 years of experience in coordination, client service, or administrative support (preferably in retail or fashion).
- Experience managing high-level or VIP client requests is an advantage.
Skills & Competencies
- Excellent written and verbal communication skills.
- Highly organized, detail-oriented, and proactive in managing multiple priorities.
- Strong sense of discretion and confidentiality.
- Proficient in Microsoft Office (Excel, Outlook, PowerPoint).
- Fluent in English; Arabic or French is a plus.
- Availability and flexibility to occasionally handle weekend or after-hours requests.
