Business Development & Revenue Generation
- Responsible for development of new business avenues by visiting potential clients and developing a referral network to help increase the client base in order to meet and exceed financial targets.
- Responsible for the maintenance and maximization of the existing business by placing seasonal orders with clients, and providing an efficient exchange and replenishment program in order to ensure that assigned sales budgets are met and exceeded.
Client Relationship Management and Support
- Responsible for the management of relationships with existing clients by assisting in various customer service issues, organizing regular store visits (mono and multi brand), keeping them informed of new product developments and providing after-sales support, in order to ensure that lasting and mutually fruitful relationships are maintained.
- Responsible for supporting the clients by (1) training staff on understanding product lines and consumer profiling, (2) analyzing best & worst-sellers and stock level reports, (3) identifying dead stock (reasons for the same and possible solutions), (4) communicating with the VM team to ensure compliance with brand guidelines and buying strategy and (5) facilitating new store openings, in order to ensure high levels of customer service.
Market Intelligence
- Responsible for collection of market intelligence with regards to competition, price positioning etc by conducting regular market surveys and analyzing the information obtained in order to assist with key business decision making and protection of brand image/trademark.
Reporting for Clients and Suppliers
- Responsible for providing reports for both clients and suppliers by maintaining record files with photographs, compiling after sales reports, preparation and negotiation of budgets etc in order to support the business, both internally and externally.
