Black & Grey HR is recruiting on behalf of a leading insurance company based in Abu Dhabi. Our client is looking for a highly experienced and dynamic individual to join their team as a Broker Relations Officer - Medical, responsible for managing key broker relationships and driving business growth within the medical insurance sector.
Key Responsibilities:
- Build and maintain strong partnerships with brokers for both group and individual medical insurance across Abu Dhabi and Al Ain.
- Ensure compliance with Abu Dhabi's product regulations, manage the Certificate of Compliance (COC), address queries from the Department of Health (DoH), and track member fines.
- Act as the primary liaison for strategic brokers, providing seamless resolution of queries and issues.
- Deliver presentations to key stakeholders, including clients, when required.
- Collaborate with underwriters to support business growth by assisting in sales and development efforts.
- Drive portfolio expansion by generating new sales and managing renewals.
- Monitor broker performance metrics, achieve sales targets, and maintain productive and effective relationships.
- Conduct market and competitive analysis to recommend adjustments in sales and marketing strategies.
- Oversee timely premium collection, ensuring adherence to company policies.
- Ensure all business meets underwriting standards, contributing to the overall profitability of the portfolio.
Requirements:
- Extensive experience in the UAE medical insurance market, with a focus on Abu Dhabi compliance (Shafafiya portal).
- In-depth knowledge of business growth strategies and UAE regulatory frameworks.
- Proven track record of effectively managing broker relationships.
- Minimum of 3 years of experience in the UAE medical insurance sector.
- Proficiency in Microsoft Office tools (Excel, Word, PowerPoint).
- Bachelor's Degree is required; additional certifications in insurance are a strong advantage.
