Business Analyst

Key Responsibilities & Accountabilities

1. Strategic Business Analysis & Advisory

• Partner with senior stakeholders (Product Heads, Operations, Compliance, Finance, IT leadership) to:

o Shape business problems into well-defined initiatives

o Assess feasibility, impact, and value

o Recommend solution options (process, system, policy, or hybrid)

• Act as a trusted advisor, not just a requirements gatherer

• Challenge assumptions and ensure alignment with business strategy and customer outcomes

2. End-to-End Requirements Ownership

• Lead the full requirements lifecycle, including:

o Business requirements (BRD / FSR)

o Functional requirements

o Non-functional requirements (NFRs)

o Regulatory and compliance requirements

• Ensure requirements are:

o Clear, complete, unambiguous, and testable

o Traceable to business objectives

o Signed off by appropriate business owners

• Own and maintain Requirements Traceability Matrix (RTM)

3. Stakeholder Management & Governance

• Act as the single point of accountability for business requirements

• Facilitate and lead:

o Workshops

o Design walkthroughs

o Requirement validation sessions

o UAT readiness and sign-off

• Manage conflicting stakeholder priorities and drive consensus

• Ensure proper governance, approvals, and documentation standards are followed

4. Solution Design Collaboration (BA vs Tech Model)

• Work closely with:

o Technical Leads

o Architects

o QA

o Vendors / System Integrators

• Validate that proposed technical designs:

o Fully meet business requirements

o Do not introduce unnecessary complexity

o Respect business rules and regulatory constraints

• Challenge technical solutions when they deviate from business intent

5. Change, Impact & Value Management

• Conduct:

o Business impact analysis

o Process impact assessment

o Data impact analysis

• Identify operational readiness gaps

• Support change management activities:

o Business readiness

o Training inputs

o Communication alignment

• Define and track business success metrics / KPIs

6. Testing & Acceptance Leadership

• Own business acceptance criteria

• Lead or govern UAT:

o Ensure scenarios cover end-to-end business flows

o Validate outcomes against original business intent

o Provide formal business sign-off

Job Specifications

Education / Certifications:

• B.SC. in communication or computer engineering or related discipline

• 2-3 years relevant experience

• Understanding of project management

• CBAP is a plus.

• Experience in Agile environment is a plus.

Job Qualifications:

• Strong business analysis skills

• Agile project management experience

• Technical understanding and problem-solving abilities

• Ability to work effectively in a collaborative environment.

Soft Skills & Behavioral Competencies:

• Communication and interpersonal skills

• Time management and organizational skills

• Problem-solving skills

• Analytical skills

• Leadership and management skills

• Excellent communication and interpersonal skills