Job Summary
The Business Analyst is responsible for analyzing and understanding business requirements, processes, and systems to support digital transformation initiatives. This role bridges the gap between business units and IT teams, ensuring that digital solutions are aligned with business goals and objectives. The Business Analyst will help identify opportunities for process improvements and ensure that digital projects meet the needs of the business by gathering, documenting, and prioritizing business requirements.
Key Responsibilities And Duties
- Collaborate with business stakeholders to gather and analyze business requirements for digital transformation initiatives
- Document business processes, systems, and workflows to identify opportunities for digital solutions
- Translate business requirements into detailed functional specifications and user stories for IT teams
- Assist in the development and validation of business cases for digital transformation projects, outlining expected benefits and outcomes
- Ensure that digital solutions align with business needs and deliver value to the organization
- Help prioritize business requirements based on impact, feasibility, and alignment with strategic goals
- Support the testing and validation of digital solutions to ensure they meet business requirements and expectations
- Facilitate communication between business teams and IT to ensure clear understanding and alignment on project goals
- Monitor and report on the progress of digital projects, ensuring that business requirements are being met
- Assist in identifying and mitigating any risks or issues related to business requirements or project execution
- Support business teams in the adoption of new digital tools and processes, providing training and guidance as needed
- Stay informed on industry trends, best practices, and new technologies to support digital transformation efforts
Minimum Qualification & Experience
- Bachelor's Degree in Business Administration, Information Technology, or related field
- 3+ years of experience in business analysis, process improvement, or digital transformation
- Certification in Business Analysis (e.g., CBAP, CCBA) is a plus
Technical Competencies & Skills
Business Requirement Analysis
Process Mapping & Workflow Documentation
Functional Specification Development
Business Case Development
Digital Solution Validation
Industry Trend & Technology Awareness
