Role Purpose:
The Business Analyst will be responsible for identifying business needs, defining high-quality requirements, and collaborating with cross-functional teams (Engineering, Design, and Product Management) to deliver digital solutions that provide maximum value to users and the organization.
Main Responsibilities:
- Requirement Elicitation & Analysis: Lead workshops and interviews with stakeholders to gather functional and non-functional requirements.
- Backlog Management: Assist Product Managers in grooming the product backlog, ensuring user stories are well-defined, estimated, and meet the Definition of Ready.
- Process Modeling: Document current (as-is) and future-state (to-be) business processes using BPMN or UML diagrams to identify efficiencies.
- Functional Specifications: Create detailed wireframes, data flow diagrams, and acceptance criteria to guide the development team.
- User Acceptance Testing (UAT): Define test scenarios and coordinate with end-users to ensure the delivered product meets the documented business requirements.
- Data-Driven Insights: Analyze product metrics and user feedback to recommend feature enhancements or pivot strategies.
Required Skills & Qualifications:
- Education: Bachelor's degree in Business Administration, Computer Science, or a related field.
- Technical Skills: Proficiency in Jira/Confluence, SQL, and modeling tools (e.g., Visio).
- Methodologies: Strong understanding of Agile/Scrum frameworks and the SDLC (Software Development Life Cycle).
- Soft Skills: Exceptional communication, negotiation, and translation skills between tech and business.
- Certifications: CBAP (IIBA) or PMI-PBA (Preferred).
