About Namou Properties
Namou Properties is a growing real estate company focused on delivering strong investment opportunities while building efficient systems that support data-driven decision-making and operational excellence.
Role Overview
We are seeking a Business Analyst to support operational improvement and strategic decision-making across the organization. This role will analyze processes, gather requirements, and work closely with internal teams to improve efficiency and performance.
Key Responsibilities
- Process Optimization: Map and audit operational workflows across key functions to identify bottlenecks, redundancies, and failure points, then design and implement streamlined processes.
- Data Collection & Analysis: Build dashboards and reports that track key operational metrics — conversion rates, occupancy by facility and CBM, collections performance, and service delivery times. Use these to surface actionable insights, not just charts.
- Cross-Functional Collaboration: Work directly with department heads to define requirements, translate operational needs into system specifications, and ensure solutions actually get adopted.
- Automation & Tooling: Design and document automation workflows using flowcharts, sequence diagrams, n8n, or similar tools. Collaborate with the AI team to integrate automation into existing processes and reduce manual work.
- Performance Measurement: Set up measurement frameworks so every process change is tracked against clear KPIs. Report findings to leadership in concise, decision-ready formats.
- Documentation: Create and maintain living documentation of business processes, system requirements, and SOPs that teams actually reference and use.
Requirements
- Bachelor's degree in Engineering, Business, or a related field.
- 2+ years in business analysis, operations analytics, or process improvement.
- Hands-on experience with data analysis and visualization tools.
- Familiarity with workflow automation platforms (n8n, Zapier, Make, or equivalent).
- Strong process-mapping and documentation skills. You should be able to take a messy, undocumented workflow and turn it into a clear diagram with decision points and handoffs.
- Excellent communication skills in English. You will present findings to leadership and work across multiple departments with varying levels of technical fluency.
Benefits
Why Join Namou Properties
- Be part of a growing real estate company focused on innovation and investment opportunities
- Work in a collaborative environment that values initiative and improvement
- Contribute to meaningful projects that support company growth
- Benefit from career development opportunities based on performance
