Business Analyst-Retail Banking / Corporate Banking

Required Skills & Qualifications

Bachelor's degree in business administration, Finance, Information Technology, or related discipline.

Minimum 5 years of Business Analyst experience within banking or financial services.

Strong understanding of: Retail Banking / Corporate Banking; Digital Banking; Customer Onboarding; Customer Lifecycle Management; Core Banking Systems

Proven experience in requirement gathering, business process analysis, and stakeholder management.

Hands-on experience with JIRA, Confluence, Microsoft Excel, and SQL.

Familiarity with Agile and Waterfall delivery methodologies.

Preferred Qualifications

Previous experience in UAE banking institutions or international/Western corporate environments.

Knowledge of banking APIs, Open Banking, FinTech integrations, and digital transformation initiatives.

Professional certifications such as CBAP, CCBA, PMI-PBA, Scrum Master, or equivalent.

Experience across the full customer journey, including onboarding, servicing, retention, and lifecycle optimization