Main Duties and Responsibilities:
- Develop Business Continuity operational plans in line with corporate and strategic guidance.
- Create and maintain comprehensive business continuity plans and procedures that outline the steps to be taken in the event of a disruption such as but not restricted to conducting business impact analyses, risk assessments, and identifying critical business functions and resources.
- Collaborate with key stakeholders across different departments to ensure cross-functional coordination during a crisis.
- Regularly review and update the business continuity plans and procedures to incorporate lessons learned from exercises, incidents, and changes in the business environment.
- Continually assess and improve the business continuity management system based on audit findings, and lessons learned from incident responses and drill programs.
- Stay informed about emerging threats and best practices in business continuity management.
- Develop and implement business continuity management frameworks, strategies, and plans, aligned with industry best practices and regulatory requirements.
- Identify potential risks and vulnerabilities that could impact business operations and perform risk assessments to determine possible impacts and mitigation strategies.
- Conduct business impact analyses to assess critical business functions, dependencies, and recovery time objectives.
- Design and implement incident response, crisis management, and disaster recovery plans to minimize the impact of disruptions and ensure the continuity of operations.
- Collaborate with internal and external stakeholders to coordinate and conduct regular testing and exercises of business continuity plans, capturing lessons learned and making necessary improvements.
- Provide expert guidance and training to staff and new joiners on business continuity management principles, policies, and procedures.
- Monitor and evaluate emerging threats, industry trends, and regulatory changes related to business continuity management, and recommend appropriate actions.
- Support the Crisis Management Committee with the plan's critical components so they can make critical decisions.
- Provide visibility and reporting to the Crisis Management Committee on the critical functions of the business plans, individuals, and infrastructure.
People Management:
- Participate in the identification and recruitment of key talents for their respective Department
- Manage, guide and assist direct reports to perform their functional operations in accordance with set policies and procedures
- Set performance objectives, provide necessary support, evaluate/appraise the team and provide regular feedback on performance
- Uphold a high-performance working environment and promote the Organization's Values
