Business Development Account Manager

Company Description Stitch® is transforming customer engagement through AI-driven solutions tailored to each business. The platform automates customer service, personalizes marketing, and supports sales by connecting every customer touchpoint into a unified experience. By combining advanced AI technology with strong industry expertise, Stitch® delivers interactions that are smarter, faster, and more relevant. Team members work with an integrated platform designed to help organizations improve efficiency and customer satisfaction.

Role Description The Business Development Account Manager is a full-time, on-site role based in Heliopolis. This role is responsible for identifying and pursuing new business opportunities, managing and growing key accounts, and maintaining strong client relationships. Day-to-day activities include prospecting and lead generation, conducting discovery calls and presentations, negotiating proposals, and coordinating with internal teams to ensure successful solution delivery. The Business Development Account Manager will also monitor account performance, provide ongoing customer support, and contribute to sales planning and forecasting.

Qualifications

• Strong skills in New Business Development and Lead Generation to identify, qualify, and close opportunities.
• Proven experience in Account Management and Customer Service to maintain, grow, and support client relationships.
• Excellent Communication skills, including clear verbal and written communication and confident presentation abilities.
• Background in B2B sales or business development, ideally in technology, SaaS, or AI-driven solutions.
• Ability to work on-site in Heliopolis, manage multiple accounts, and meet revenue and activity targets.
• Solid analytical, negotiation, and problem-solving skills, with a focus on customer needs and long-term partnerships.
• Bachelor's degree in Business, Marketing, or a related field, or equivalent practical experience.