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Business Development & Client Success Manager

  • Posted 14 hours ago
  • Be among the first 10 applicants

Job Description

Department   Business Development

Reports To     CEO

Managing: BD + Sales Teams

Employment Type    Full-Time

Number of Vacancies: 1

 

Our client is a leading BTL advertising agency specializing in:

- Booth Design & Production

- POSM & Display Solutions

- Corporate Giveaways

- Printing Solutions

- Event Branding & Activation

Role Purpose

To drive revenue growth and client retention by developing new business opportunities, nurturing long-term client relationships, and ensuring successful delivery of BTL advertising campaigns. This role bridges sales strategy with client success management, ensuring both acquisition and satisfaction.

Key Responsibilities
  • Business Development
  • Identify and pursue new business opportunities in BTL advertising (events, activations, branding, printing, POSM, experiential marketing).
  • Develop proposals, pitch presentations, and tailored solutions for prospective clients.
  • Negotiate contracts and close deals aligned with agency targets.
  • Client Success & Relationship Management
  • Act as the primary point of contact for key accounts, ensuring smooth communication and project delivery.
  • Build trust-based relationships with clients, focusing on retention and upselling opportunities.
  • Monitor client satisfaction through feedback loops and proactively resolve issues.
  • Campaign Oversight
  • Collaborate with creative, production, and operations teams to ensure campaigns meet client objectives.
  • Track project milestones, budgets, and KPIs, providing regular updates to clients and management.
  • Ensure post-campaign evaluations and reporting are delivered professionally.
  • Market & Industry Insight
  • Stay updated on BTL trends, competitor activities, and emerging opportunities.
  • Provide strategic input to management on market positioning and client needs

Qualifications & Skills
  • Bachelor's degree in Business, Marketing, or related field (MBA preferred).
  • 5–7 years of experience in Business Development / Account Management within advertising, events, or branding, including at least 3 years of experience in BTL
  • Proven track record in B2B client acquisition and retention.
  • Strong negotiation, presentation, and communication skills.
  • Proficiency in CRM tools and pipeline management.
  • Fluent in English (Arabic is a plus for regional clients).
  • Ability to work under pressure and manage multiple projects simultaneously.

Competencies
  • Strategic thinker with a results-driven mindset.
  • Excellent interpersonal and relationship-building skills.
  • Strong organizational and project management abilities.
  • Collaborative team player with leadership potential.

Only applicable and interested candidates can apply

Wishing you all the best of luck

More Info

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About Company

Job ID: 153847205

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