Business Development Executive

ROLE OVERVIEW

We are hiring a high-performance Sales BDE who will engage with customers immediately after their astrologer consultation. By the time a lead reaches you, they already trust the brand and have a specific gemstone/Rudraksha prescription your job is to convert that trust into a high-value transaction.

This is not cold calling. Every lead is warm, pre-qualified, and arrives with a product recommendation from a trusted astrologer. Your role is to build the order anchor with the prescribed product, then expand the cart through intelligent upselling and bundling to achieve an average order value of ₹1 Lakh+.

CORE RESPONSIBILITIES

• Lead Intake: Receive warm leads from the Consultation Astrologer within 2 hours of their call, complete with chart notes, recommended products, and customer pain points
• Immediate Engagement: Initiate contact via WhatsApp (preferred) or phone within 30 minutes of handoff, reference the astrologer's recommendation by name to maintain continuity
• Product Expertise: Deep knowledge of all SKUs: 9 Navratna gemstones, 12+ Rudraksha mukhis, rings, pendants, malas, energization pujas, and combination kits
• Educate & Reassure: Explain gemstone quality (origin, carat, clarity, certification), Rudraksha authenticity (X-ray reports, mukhi verification), and the energization process

REQUIREMENTS

• Must Have: 2–4 years in inside sales, luxury/premium D2C sales, or high-ticket consultative selling
• Proven ability to handle ₹50K–₹2L+ ticket sizes with empathy-driven selling (not hard close)
• Excellent WhatsApp communication ability to build trust through text, voice notes, and product images/videos
• Fluent in Hindi; working English for premium segments
• Comfort with CRM tools, lead tracking, and daily reporting
• Genuine interest in or willingness to deeply learn Vedic astrology, gemstones, and Rudraksha properties

• Nice to Have: Prior experience in jewelry, gemstone, wellness, or spiritual product sales
• Familiarity with high-AOV bundling strategies or subscription commerce
• Experience working with astrologer-led or consultation-led funnels