The Academic Counsellor will connect with parents in the US market, understand their child's learning needs, and drive enrolments for BrightChamps programs through consultative counselling and high-quality sales conversation
Key Responsibilities
- Connect with US-based parents via outbound/inbound calls, WhatsApp, emails, and video meetings to explain BrightChamps programs.
- Understand the child's current learning level and recommend the right courses and learning paths.
- Convert qualified leads into enrolments by handling objections and clearly communicating value and outcomes.
- Maintain follow-up rigor using CRM tools and ensure timely updates on lead status and conversions.
- Achieve weekly and monthly revenue, conversion, and call productivity targets in a performance-driven environment.
- Collaborate with operations and academic teams to ensure a smooth onboarding experience for enrolled students.
Work schedule & Requirements
Work days: 6 days a week, including Saturday and Sunday (weekday off as per. business requirement).
Shift timing: US Shift – 10:00 PM to 7:00 AM IST (night shift).
Mode: On-site / WFO - HSR Layout, Bangalore
Laptop: Laptop mandatory; candidates must have a personal laptop in good working condition.
About Company: BrightCHAMPS is a global live-learning ed-tech platform for kids from 6 to 16 years old to learn next-gen life skills such as coding, financial literacy, communication skills, and robotics. BrightCHAMPS is currently valued at $650 million with a $63 million investment, and services 30+ countries (India, Indonesia, the US, UAE, Vietnam, and many other countries across SEA and MENA) in 12+ languages across its 4 verticals.
