Business Development Manager – B2C
Job Summary:
Responsible for driving business growth through direct-to-consumer (B2C) sales, acquiring individual customers/candidates, promoting manpower and recruitment services, generating leads, converting prospects, and maintaining strong customer relationships.
Key Responsibilities:
- Develop new B2C acquisition channels and partnerships.
- Identify and generate new B2C leads through calls, social media, digital marketing, referrals, networking, and other channels.
- Contact prospective customers and understand their employment & manpower requirements.
- Present and explain available market chances or related services.
- Manage the complete sales cycle from lead generation to conversion and payment.
- Achieve monthly and quarterly sales/revenue targets.
- Follow up consistently with leads and existing customers to maximize conversion.
- Build and maintain strong relationships with individual customers.
- Maintain accurate customer information, sales activities, and pipeline status in the CRM.
- Coordinate with recruitment/operations teams to ensure customer requirements are fulfilled.
- Monitor market trends, competitor offerings, pricing, and customer preferences.
- Develop new B2C acquisition channels and partnerships.
- Handle customer concerns and ensure a high level of customer satisfaction.
- Prepare regular sales reports and provide updates on business performance.
Qualifications
- Bachelor's degree in any relevant field
- 8+ years prior industry-related business development
- Experience in B2C, individuals or Hourly experience Same field .
- Strong communication and interpersonal skills
- Proven knowledge and execution of successful development strategies
- Focused and goal-oriented
- Fluent in English
