Business Development Manager

Company Description

Brightcall is a global software-as-a-service (SaaS) company founded in Stockholm, Sweden, specializing in providing reliable cloud-based contact center solutions that are designed to help businesses increase lead conversion, sales productivity, and customer experience. It combines Call automation, Conversational Al Agents, Contact Center Software, Auto Dialer, CRM integrations, and Al Call intelligence in one platform. Our advanced technology offers various communication services to help organizations grow their businesses. With a proven track record of success in Scandinavia, GCC and the USA, we are dedicated to delivering top-notch phone communication experiences for our customers.

As part of our growth journey, we are expanding our commercial team and are looking for a Business Development Manager to drive new business in the UAE. This is a high-impact, field-oriented role suited for a commercially driven professional who enjoys meeting clients face-to-face, opening new doors, and owning the full sales cycle from first contact to deal closure.

What you'll be doing:

• Proactively identifying and developing new business opportunities across the UAE
• Meeting prospects and customers on a daily basis (on-site, events, networking, partner meetings)
• Driving outbound sales through calls, LinkedIn, email, WA and strategic account outreach
• Managing and converting inbound leads into qualified sales opportunities
• Leading product Demos and high-level commercial discussions
• Owning and managing the full sales cycle from qualification to negotiation and closing
• Consistently achieving and exceeding revenue targets and KPIs
• Building strong, long-term relationships with decision-makers and stakeholders
• Collaborating closely with internal teams to ensure smooth deal execution and onboarding
• Maintaining accurate pipeline management and reporting within the CRM

Who we are looking for:

• You genuinely enjoy speaking and building relationships with people
• Proven experience and successful track record in Sales
• Have a strong network in the UAE
• Solid background in business development, sales, or account management
• Previously wokred in Saas, Tech or Telecom sector
• Experience generating opportunities through outbound reach
• Excellent communication skills and closing skills
• Excellent organizational and time management abilities
• Arabic speaker
• Valid UAE Driving License and a Car

Big Plus:

• Previous experience working in SaaS or subscription-based software
• Background in selling IT solutions, software platforms, or telecom services
• Experience working with CRM systems, sales tools, or contact center solutions
• University degree in IT, Computer Science, Engineering, or a related technical field
• Experience selling to mid-market or enterprise customers in the GCC
• Familiarity with consultative or solution-based selling approaches

Why join Brightcall

• Join a fast-growing AI & SaaS company with global ambitions
• Sell a highly differentiated product with strong market demand
• Direct impact on revenue and market expansion in the UAE
• Close collaboration with leadership and decision-makers
• Competitive compensation with recurring performance-based incentives
• Opportunity to grow into a senior commercial or regional role