Role Purpose
The Business Development Manager is responsible for
driving Jadeer Logistics commercial growth agenda across all core service
linesFreight Forwarding, Customs Clearance,
Transport, Container Terminal Handling, ISO Tank Depot, and Warehousing &
Distribution
.
This role focuses on identifying new market opportunities, developing strategic
partnerships, managing key accounts, and ensuring revenue expansion aligned
with
Vision 2030 logistics transformation
objectives and Jadeer's growth roadmap.
Key Responsibilities
- Strategic Growth & Planning
Develop and implement
multi-year business development strategies aligned with Jadeer's corporate
objectives and market expansion roadmap.
Translate the company's
Vision 2030-aligned logistics strategy into actionable commercial plans per service
line.
Conduct market and competitor analysis to identify new business opportunities in
B2B, industrial, and SME segments.
Build annual revenue andmargin targets for each business unit (Freight, Transport, Terminal, ISO Tank,
Warehousing).
- Business Development Execution
Lead pipeline generation and conversion across domestic and regional markets (KSA, GCC).
Establish and maintain long-term partnerships with
ports, free zones, industrial cities, and global forwarders.
Oversee tendering, proposal development, and contract negotiations ensuring profitability and compliance.
Develop customer segmentation strategiesInstitutional, Strategic, and SMEand tailored
commercial offers.
- Cross-Functional Integration
Collaborate closely with Operations, Finance, and Compliance to ensure
commercial
feasibility and service readiness.
Align BD activities with operational capacity (fleet, warehousing, depot readiness, manpower, and
systems availability).
Support
digital enablement of BD processes through CRM systems, dashboards, and performance KPIs.
- Customer Relationship & Retention
Develop account management frameworks ensuring high retention and recurring revenue.
Conduct regular customer business reviews to track satisfaction and cross-sell opportunities.
Resolve escalated client issues in collaboration with operational and compliance teams.
- Performance Monitoring & Reporting
Track and report BD performance through KPIs: pipeline value, conversion ratio, new client revenue,
gross margin growth, and customer retention rate.
Prepare periodic reports and market intelligence updates for management.
Lead BD team meetings, performance reviews, and pipeline forecasts.
Core Competencies
Strong commercial acumen and financial analysis skills.
Deep understanding of
end-to-end logistics operations (transport, forwarding, warehousing, ISO tanks,
terminals).
Strategic thinking with hands-on business execution.
Negotiation and stakeholder management excellence.
Customer-centric mindset with solution-based selling approach.
Strong analytical and presentation capabilities.
Digital proficiency (CRM, Power BI, TMS/WMS/DMS integrations).
Qualifications & Experience
Bachelor's degree in
Logistics, Business Administration, or Supply Chain
Management (Master's preferred).
Minimum
812 years of progressive experience in logistics, freight forwarding, or supply chain
business development.
Proven track record in achieving revenue and profitability targets across multiple logistics services.
Experience in leading a BDteam and coordinating with cross-functional departments.
Familiarity with
Saudi logistics ecosystem, Vision 2030, Mawani, and TGA
regulations.
Personal Attributes
Entrepreneurial and results driven.
High communication and networking skills
Strong leadership and mentorship capabilities.
Ability to operate in a fast-paced, multi-service logistics environment.
Integrity, resilience, and ownership mindset.
