Business Development Manager

Purpose

Deliver financial results in-line with agreed budgets and targets

Key Tasks

• Establish and develop new business opportunities with potential customers in the assigned territory and with assigned/named targets: A, B, C segment customers (profitable type of targets).

• Work out GP projection and long/short term action plan to achieve target

• Carry out sales calls sales visits in accordance with KPI in assigned territory and report all visiting reports in Sales CRM system timely

• Achieve monthly opportunities target as per agreed

• Execute sales process as per roll out/training: pipeline management (sales cycles reporting in Sales CRM system). Provide client and target information, maintenance of Customer Relationship Management System (CRM). Collaborate closely with internal sales resources/experts: IV Account Managers, Tradelane Manager, and product teams to maximize closing ratio

• Assure successful client integration: implementation collaboration with operation teams

• Assist Finance to achieve the desired DSO target based on respective portfolio of customers

• Ensure proper knowledge of company's products at all time by attending and completing all trainings offered and available.

Additional to above tasks

• Any other job-related tasks as assigned by the superior.

• Adherence to the Code of Conduct policy of the DSV Group

Competencies

• Self-motivated and self-disciplined

• Ability to manage cross-functional interfaces (Operations and ISPs)

• Self-management (Planning, Organizing & Goal Setting, Execution)

• Good interpersonal and written and verbal communication skills

• Decision-making capabilities

• Organized, flexible and able to work under tight deadlines

• Administration skills

• Customer focus

• Team player

Experience & Education

• Functional experience in air / sea / customs brokerage

• Basic sales knowledge

• Good understanding of company's service offering and pricing policy

• Understanding of company's strategy, products and solutions

• Local market knowledge (customers, competitors, suppliers)

• Expertise and professionalism in customer contacts, understanding of customer requirements, analysis and resolution of problems and complaints

• Degree Holder or Diploma with leadership quality can be considered

• At least 5 years of general industry business experience

• High competency with MS Office (Word, Excel & Powerpoint)