About The Company (Confidential)
We are a fast-growing
SaaS platform in the beauty, wellness, and personal care industry, providing end-to-end business management solutions for salons, spas, barbershops, and wellness centers.
Our Platform Enables Businesses To Manage
- Online appointments & scheduling
- POS (billing & payments)
- Customer CRM & loyalty programs
- Inventory & stock management
- Staff scheduling, payroll & commissions
- Marketing automation (SMS, email campaigns, promotions)
- Business analytics & reporting
- Multi-location operations
We support businesses across multiple global markets, helping them digitize operations, increase bookings, improve customer retention, and scale efficiently.
Role Overview
We are seeking a
high-performing Business Development Manager (BDM) with strong SaaS sales experience and proven leadership ability.
This is a
hybrid role combining individual revenue ownership + team leadership responsibility, where you will manage a team of 6 Business Development Executives while also carrying your own sales target.
You will play a key role in driving revenue growth, building pipeline, improving conversion rates, and ensuring consistent team performance.
Key Responsibilities
- Individual Revenue Ownership
- Own and achieve monthly, quarterly, and annual sales targets.
- Manage full sales cycle: prospecting, qualification, demo, negotiation, and closing.
- Build and maintain a strong pipeline of salon, spa, and wellness business leads.
- Conduct product demonstrations and solution presentations to decision-makers.
- Identify upsell and cross-sell opportunities within new and existing accounts.
- Close high-value SaaS subscription deals and enterprise accounts.
- Consistently achieve or exceed revenue quotas.
- Team Leadership (6 Members)
- Lead, manage, and mentor a team of 6 Business Development Executives.
- Set clear daily, weekly, and monthly activity targets.
- Monitor calls, meetings, demos, and pipeline performance.
- Conduct regular coaching sessions and performance reviews.
- Support team members in deal closures and client negotiations.
- Ensure CRM discipline, data accuracy, and follow-up consistency.
- Drive a high-performance, target-driven sales culture.
- Improve conversion rates and productivity across the team.
- SaaS Solution Selling
You will sell a full-stack SaaS platform tailored for service-based businesses, including:
- Appointment booking systems
- POS and payment solutions
- CRM and customer retention tools
- Membership and loyalty programs
- Inventory and stock control
- Staff and payroll management
- Marketing automation tools
- Reporting and analytics dashboards
- Multi-branch management systems
- Pipeline & Forecast Management
- Maintain a strong and qualified sales pipeline.
- Track opportunities across all funnel stages.
- Ensure accurate forecasting of monthly and quarterly revenue.
- Identify pipeline risks and conversion gaps.
- Ensure all activities are updated in CRM systems.
- Reporting & Performance Analytics
- Prepare daily, weekly, and monthly sales reports.
- Track KPIs including:
- Revenue generated
- MRR / ARR performance
- Conversion ratios
- Sales cycle duration
- Team productivity metrics
- Pipeline coverage
- Forecast accuracy
- Provide insights on market trends, customer objections, and competitor activity.
- Present performance updates to senior leadership.
- Market Expansion & Strategy
- Identify new business opportunities and market segments.
- Develop strong relationships with salon/spa owners and industry stakeholders.
- Participate in industry events, exhibitions, and networking activities.
- Contribute to sales strategy, scripts, and go-to-market improvements.
- Share market intelligence and competitor insights.
Required Experience & Qualifications
- Bachelor's degree in Business, Marketing, or related field.
- 5–8+ years of B2B sales experience.
- Minimum 3+ years in SaaS/software sales.
- Minimum 2 years of team management experience (5–10 members preferred).
- Proven track record of achieving individual sales targets.
- Experience handling subscription-based or recurring revenue models.
- Strong CRM experience (Salesforce, HubSpot, Zoho, etc.).
Preferred Experience
- SaaS sales in salon, spa, wellness, retail, hospitality, or service industries.
- Experience selling POS, CRM, ERP, HRMS, or booking systems.
- GCC/UAE or international SaaS sales exposure.
- Experience selling to SMB and mid-market businesses.
Skills & Competencies
Sales Skills
- Consultative selling
- Solution selling
- Negotiation & closing
- Pipeline management
- Value-based selling
Leadership Skills
- Team management
- Coaching & mentoring
- Performance management
- Accountability building
Analytical Skills
- Sales forecasting
- KPI tracking
- CRM reporting
- Data-driven decision making
Personal Attributes
- Target-driven mindset
- High ownership & accountability
- Strong communication skills
- Resilient and persistent
- Entrepreneurial thinking
