Business Development Specialist

Job Title: Business Development – Green Coffee (UAE Market)

Company Profile: Full time , Permanent role

We are an established green coffee importer, trader, and direct origin exporter, supplying both volume-

based and specialty green coffee to a diverse customer base across the UAE and GCC. Our portfolio

includes container-load bulk coffees as well as commercial, premium and specialty lots sourced directly

from origin.

Job Location: UAE

Field-based role with regular travel across Emirates

Job Purpose:

The Business Development – Green Coffee will be responsible for driving sales growth, expanding market

presence, and managing long-term relationships with all types of coffee buyers in the UAE. This role

requires strong industry knowledge, active client engagement, and the ability to sell both bulk

commercial coffees and specialty-grade green coffee.

Key Responsibilities:

Business Development

• Develop and grow sales of green coffee (bulk containers and specialty lots) across the

UAE market.

• Identify, approach, and onboard new customers including:

• Small & medium coffee roasters

• Large industrial roasters

• Café chains & specialty cafés

• Distributors & traders

• Hotels, restaurants & HoReCa clients

• Manage the complete sales cycle: lead generation, client meetings, sampling,

price negotiation, and deal closure.

• Promote direct-origin sourcing capabilities and differentiate products based on

origin, grade, cup profile, and consistency.

Account Management & Client Support

• Maintain strong, long-term relationships with existing clients to ensure repeat

and contract-based business.

• Act as a trusted advisor by educating clients on:

• Green coffee origins, varieties, grades, and harvest cycles

• Specialty coffee attributes and quality expectations

• Price movements and market trends

• Coordinate samples, cupping sessions, and feedback with quality and operations

teams.

• Resolve client issues related to quality, delivery schedules, or documentation.

Market Intelligence & Strategy

• Monitor UAE and regional coffee market trends, competitor pricing, and

customer demand.

• Support management with sales forecasts, pricing input, and market intelligence.

• Represent the company at coffee exhibitions, trade shows, and industry events

when required.

Logistics & Coordination

• Coordinate closely with logistics and operations teams on:

• Shipment schedules

• Port arrivals

• Documentation and delivery timelines

• Ensure smooth execution of import/export procedures and timely

communication with customers.

Key Performance Indicators (KPIs):

• Achievement of monthly, quarterly, and annual sales targets

• Volume sold (containers & metric tons)

• Specialty coffee sales growth and margin contribution

• Number of new accounts onboarded

• Client retention and repeat business rate

• Accuracy of sales forecasts and CRM reporting

• Customer satisfaction and complaint resolution

Skills & Competencies: Required - Must-Have Requirements

• 3–5 years of experience in green coffee, commodities, or B2B food & beverage

sales.

• Strong understanding of green coffee trade, including bulk and specialty

segments.

• Existing contacts within the UAE coffee industry (roasters, traders, HoReCa

buyers).

• Import/export knowledge, especially related to coffee shipments.

• UAE driving license (mandatory).

• Knowledge of SCA standards, cupping, and quality evaluation.

• Ability to communicate in English; Arabic is a strong advantage.

Personal & Professional Skills

• Strong negotiation and closing skills

• Excellent relationship-building and communication abilities

• Target-driven, self-motivated, and commercially focused

• Organized, proactive, and able to work independently

• Comfortable with field sales and regular client visits

Educational Qualifications:

• Bachelor's degree in Business, Marketing, Agriculture, Food Science, or a related

field preferred.

• SCA certifications or coffee-specific training will be an added advantage.