JOB OVERVIEW
The Business Manager is responsible for establishing and maintaining profitable relationships with the group automotive dealerships, financial institutions, and insurance companies. This job drives business growth and enhance customer satisfaction by facilitating automotive financing and insurance solutions and is a key liaison between the company and its business partners, ensuring smooth communication and collaboration to achieve mutual goals.
KEY DUTIES AND RESPONSIBILITIES
- Build and maintain strong partnerships with automotive dealerships, financial institutions, and insurance companies to drive business growth and promote the company's financing and insurance solutions.
- Identify new business opportunities, conduct market research, and engage prospective partners to expand the company's network and increase revenue.
- Collaborate with partners to negotiate and finalise contractual agreements, ensuring mutually beneficial terms and conditions.
- Educate business partners about the company's financing and insurance products, ensuring they have a thorough understanding to effectively promote and sell these offerings to customers.
- Act as a point of contact, addressing inquiries, resolving issues, and providing ongoing support to ensure customer satisfaction.
- Monitor industry trends, competitor activities, and market conditions, providing regular reports and insights to management for informed decision-making.
- Stay up to date with regulatory requirements and ensure adherence to industry guidelines and policies.
- Collaborate with internal teams such as sales, marketing, underwriting, and operations to streamline processes, enhance efficiency, and deliver exceptional customer experiences.
- Utilise customer relationship management (CRM) software or other relevant tools to track partner interactions, manage leads, and generate reports.
- Uphold company values throughout business practices and utilise sound judgment in decision making.
- Any other additional duties as may be required by management based on needs of the business.
POSITION REQUIREMENTS
- Minimum 5-7 years of experience in a similar role.
- Proven experience in automotive financing, insurance, or a related field in business development, relationship management, or account management roles.
