Help AG is looking for a talented and enthusiastic UAE National to join us a Business Operations Specialist who will play a crucial role in ensuring the smooth operation of our business processes and office environment. This dual-role position along with Office Manager requires a versatile professional who can manage business operations efficiently while maintaining a well-organized and productive office space.
Responsibilities
- Business Operations
- Analyze and optimize business processes to improve efficiency and productivity.
- Collaborate with various departments to ensure seamless workflow and communication.
- Office Management
- Manage office space and layout to ensure a functional and pleasant work environment.
- Manage administrative tasks such as filing, data entry, and correspondence.
- Oversee daily office operations, including maintenance, supplies, and equipment.
- Order and arrange refreshments and catering for visits and meetings.
- Keep control of supplies, stationery and equipment for office and replenish in time.
- Coordinate with vendors and service providers for office-related needs.
- Coordinate improvements and repair as required by coordinating internal and external teams.
- Oversee corporate contracts with service providers including maintenance, catering, etc. review / negotiation / renewal.
- Visitor Management
- Take ownership of customer visits from A-Z and ensure a smooth experience from arrival till Departure; coordinate with internal and external parties as required.
- Greetings and guidance of visitors to our office.
- Ensure presentability of the office, facilities, and team.
- Remain available and attentive throughout the entire visit.
- Administrative Support
- Research information as required; collect and analyze information; create reports.
- Arrange for employee office supplies, business cards, mobile phones as required.
- Manage employee enrollment in corporate (group) systems for access.
- Maintain appointment schedule, planning and scheduling meetings, conferences, teleconferences for executive management.
- Provide reference by developing and utilizing filing systems, recording meeting discussions.
- Assist with basic financial tasks, including petty cash management and expense tracking.
- Overseeing and agreeing corporate contracts with service providers including security, parking, cleaning, catering, etc. and review / negotiation / renewal.
- Vendor Management / Maintaining the site / Contacts.
Qualifications & Skills
- Emirati candidates with family book will be preferred for this role.
- Bachelor's degree in business administration, management, or a related field.
- Proven experience in business operations and office management.
- Proficiency in Microsoft Office Suite and other relevant software.
- Strong analytical and problem-solving skills.
- Excellent organizational and multitasking abilities.
- Open-minded, friendly, welcoming, and helpful attitude.
- Very good and clear English.
- Good Communication Skills for business requirements.
- Reliability and strict confidentiality.
- Flexible work approach, based on the job requirements.
- Well-organized work style, highest accuracy.
- Team player with high level of dedication.
Benefits
- Health insurance with one of the leading global providers for medical insurance.
- Career progression and growth through challenging projects and work.
- Employee engagement and wellness campaigns activities throughout the year.
- Excellent learning and development opportunities.
- Inclusive and diverse working environment.
- Open door policy.
About Us
Help AG present in the Middle East since 2004, was strategically acquired by e& (formerly Etisalat Group) in 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and maintaining its focus on all aspects of cybersecurity.
With best of breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.
