We are seeking a dynamic and detail-oriented professional who have experience in Business Setup services. The ideal candidate will have a deep understanding of business registration processes, legal frameworks, regulatory compliance, and licensing procedures. This role requires leadership, client management skills, and the ability to streamline the end-to-end setup process for our clients.
Responsibilities:
- Generating and managing Incoming sales inquiries from different sources like Phone calls, emails, chats, walk-in clients and referrals.
- Follow – up with new and existing clients and updating status on the CRM.
- Educating clients with information related to company set-up formation, suitable business activities, eligibilities, free zones rules, terms and conditions.
- Attending events and business networks to maximize sales from other channels aside from the marketing leads.
- Training and developing business set up firms/ new consultants to maximize number of sales in the market.
- Keeping in touch with Channel Partners to make sure that the relationship with the Free zone is good.
- Achieving monthly sales targets.
- CRM management for sales.
- In-dept product knowledge and competition packages.
- Providing monthly report on the number of sales vs number of leads received.
- Coordinating between Compliance team and Operations Team to facilitate clients requirements.
- Analysing market competition by conducting regular mystery shopping with free zones/competitors.
- Actively involved in delivering excellent sales/customer service to the client from sign up until closure.
- Maintaining high conversion rates.
- Assisting clients from initial inquiry, requirements to incorporate the company and visa related fees.
- Providing straight forward, transparent and accurate information related to the requirements of the client.
- Preparing reports as required and/or requested by the line manager.
- Manage and mentor a team of business setup consultants or specialists.
Requirements:
- Bachelor's degree in Business Administration, Law, or a related field (Master's preferred).
- 2 to 3 years of experience in business setup, company formation, legal compliance, or corporate services.
- Strong knowledge of company registration processes (e.g., mainland, free zone, offshore).
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in using CRM systems, project management tools, and Microsoft Office Suite.
- Ability to manage multiple projects with attention to detail and deadlines.
