Job Purpose
The Business Support and Operations Coordinator supports the day-to-day operations of Creators HQ, coordinating logistics, vendor relationships, facilities, and administrative processes. This role ensures smooth daily operations across Creators HQ spaces and plays a key part in the successful execution of events and initiatives, including end-to-end vendor coordination and workflow support.
Key Responsibilities
- Coordinate end-to-end logistics for daily operations and events, including bookings, transport, and on-site execution
- Liaise with vendors and suppliers, managing contracts, service delivery, and timely follow-up
- Support the operation of Creators HQ facilities, including hot desks, meeting rooms, and shared spaces, ensuring a smooth member experience
- Streamline workflow and coordination processes across teams to improve operational efficiency
- Assist in planning and on-ground execution of Creators HQ events and activations
- Manage administrative tasks such as procurement requests, invoicing, and vendor documentation
- Maintain accurate records of contracts, agreements, and other operational documentation
- Act as a point of contact for internal teams and external partners on operational matters
- Support budget tracking and cost control for operational activities
- Assist with onboarding of new vendors and members, ensuring smooth service delivery
Requirements
Requirements & Qualifications
- Bachelor's degree in Business Administration, Operations Management, or a related field
- 2+ years of experience in operations, business support, or administrative coordination
- Experience coordinating vendors and logistics is highly desirable
- Strong organizational skills with the ability to manage multiple priorities simultaneously
- Excellent written and verbal communication skills in English; Arabic is a plus
- Proficiency in MS Office / Google Workspace
- Ability to work under pressure in a fast-paced, deadline-driven environment
Key Skills & Competencies
- Strong attention to detail
- Proactive, solutions-oriented mindset
- Effective time management and prioritization
- Collaborative team player
