Transguard Workforce Solutions is the UAE's leading provider of unique and innovative HR solutions. With a decade of experience in the region and a team that possesses extensive knowledge of the market, we provide a fully integrated HR solution.
We are currently recruiting for an Business System Implementation Officer - IBM Tririga for our client to be based out of their Dubai office.
Responsibilities:
- Resources with technical and IT Background
- In-depth experience and understanding of the IBM TRIRIGA/MREF product to independently validate the vendor-delivered solution.
- Ability to challenge the vendor on the solution and be able to handle the configuration part as needed.
- Provide a layer of quality assurance separate from the vendor by reviewing technical designs, configurations, and custom developments (if any).
- Support decision-making with technical insights based on product capabilities and limitations.
- Configure the platform to meet developing business needs.
- Serve as part of the Core Business Admin Team, supporting ongoing changes, configuration, validation, training and system health checks.
- Responsible for end-to-end core product capabilities testing (space management, interior design, maintenance, contract management, etc).
- Responsible for end-to-end integration testing between TRIRIGA/MREF product and other integration systems (e.g., HR, Finance, Procurement).
- Participate in User Acceptance Testing (UAT) by providing technical inputs, resolving defects, and preparing for go-live readiness.
- Help design and implement support procedures and knowledge transfer to operations teams post-deployment.
- Document configurations, changes, and technical decisions to ensure traceability and facilitate future maintenance.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 35 years of experience in IBM TRIRIGA implementation and configuration.
- Strong understanding of TRIRIGA modules (Real Estate, Space Management, Operations & Maintenance).
- Experience in workflow design, data modeling, and reporting within TRIRIGA.
- Knowledge of integration techniques (APIs, middleware) and database management (SQL).
