C1 English Telesales specialist (b2c) & BDR (B2B)

Company Description

FlairsTech, a global Managed Services Provider, was built on the core values of Innovation, Talent, and Excellence. With over 1,000 professionals across five offices, the company partners with more than 100 organizations worldwide, offering services in Software Development, Digital Solutions, Business Operations, and Customer Experience. Supporting projects across North America, Europe, the Middle East, and Africa, FlairsTech leverages its capabilities to enhance clients processes and productivity. The company thrives on its collaborative partnerships, integrating seamlessly as an extension of customers teams. Its success is deeply rooted in the dedication and talent of its diverse and skilled workforce.

Role Description

This is a full-time hybrid role for a C1 English Telesales Specialist (B2C) & Business Development Representative (B2B) based in Qesm El Maadi. Some work-from-home flexibility is offered. Key responsibilities include managing outbound and inbound sales calls, fostering client relationships, identifying new business opportunities, and handling customer inquiries. The specialist will also provide top-tier customer service, liaise with cross-functional teams for seamless client support, and contribute to achieving sales and business development goals.

Qualifications

• Proficiency in C1-level English and strong Communication skills in both positions
• Experience in Customer Service, handling customer inquiries, and ensuring client satisfaction
• Proven ability to work effectively in rotational shifts or US shifts
• Experience with telesales, business development
• Bachelor's degree in Business, Communication, or a related field is a plus
• Strong organizational and time-management skills