Key Responsibilities:
Client Engagement & Consultancy
- Work closely with clients to understand business objectives, operational challenges, and FM delivery models.
- Translate client requirements into structured Maximo solutions aligned with best practice and FM standards.
- Act as a trusted advisor on CAFM strategy, system design, and continuous improvement.
Maximo Implementation & Configuration
- Lead the implementation and configuration of IBM Maximo, including application setup, workflows, security roles, and automation scripts.
- Oversee system customization
- Manage integrations with third-party systems, and reporting platforms.
Data Governance & Asset Management
- Establish and enforce asset data standards, hierarchies, naming conventions, and coding structures.
- Lead asset and location data migration, validation, and assurance activities.
- Ensure Maximo supports full asset lifecycle management from mobilisation through operations.
Reporting & Performance Management
- Develop and manage Maximo-based reports, KPIs, and dashboards aligned to FM contracts and SLAs.
- Support data extraction and integration with external reporting platforms such as Power BI.
- Provide analysis and insights to support performance improvement and informed decision-making.
Training, Mobilisation & Support
- Deliver role-based Maximo training for planners, technicians, supervisors, and management teams.
- Develop SOPs, job plans, user guides, and process documentation.
- Provide post-implementation support, issue resolution, and system optimisation.
System Optimisation & Continuous Improvement
- Conduct system health checks and performance assessments.
- Identify opportunities to improve usability, data quality, and operational efficiency.
- Maintain awareness of Maximo updates and enhancements and assess their applicability to client environments.
Collaboration & Governance
- Work collaboratively with internal consultancy teams, developers, planners, and project managers.
- Hold accountability for Maximo governance and change control.
- Participate in project planning, progress reporting, and client reviews.
- Proven experience delivering IBM Maximo implementations and enhancements.
- Strong knowledge of Maximo modules including Asset Management, Work Order Management, Preventive Maintenance, and Inventory Management.
- Experience with Automation Scripting, Application Designer, and MIF.
- Experience integrating Maximo with enterprise systems and third-party applications.
- Prior experience in a consultancy or multi-stakeholder FM environment is highly desirable.
- Maximo or related certifications are advantageous.
- Bachelor's degree in computer science, Information Technology, or a related field.
Master's degree or professional certifications are an advantage.
