Call Center Agent Hiring UAE National

Key Responsibilities

• Handle inbound and outbound customer calls.
• Respond to customer inquiries professionally and politely.
• Provide accurate information on products, services, and processes.
• Resolve basic customer concerns and escalate complex issues when required.
• Maintain accurate call records and customer details.
• Follow scripts, SOPs, and service-quality standards.
• Meet basic call handling, response-time, and customer-service targets.

Requirements

• High school / diploma / bachelor's degree.
• Freshers can apply.
• Good verbal communication skills.
• Basic computer knowledge.
• Customer-service mindset and willingness to learn.
• Ability to work in shifts, if required.

LinkedIn Skills

• Customer Service
• Call Center
• Contact Center
• Customer Support
• Inbound Calls
• Outbound Calls
• Telephone Etiquette
• Communication Skills
• Complaint Handling
• CRM
• Data Entry
• Customer Experience
• Problem Solving
• MS Office

Popular Job Titles

• Call Center Agent
• Customer Service Agent
• Contact Center Agent
• Customer Support Executive
• Customer Care Executive
• Call Center Executive
• Customer Service Representative