Job Description
EGYPT - Offshore AccountCall Center Agents(WFH)We challenge the typical compensation model for call center professionals. Our company was born with a focus on quality, fair pay to staff, and mutual respect.Here's where you come inHandle inbound and outbound calls, and handle interactions via chat and email.Work with existing customers by answering questions and resolving concerns.Efficiently handles and resolves customer inquiries, while demonstrating soft skills.Meeting and/or exceeding departmental quality and KPI targets.Adheres to the call flow procedures.Egyptians from all provinces can apply (Cairo, Alex, etc). Non-Egyptians may also apply.Do you have the keys to successPrevious call center experience, preferably with GCC/ Western accounts.Flexibility and adaptability to work in a fast-paced environment.Demonstrate integrity in all aspects of your dealings with customers and is proactive, sincere, and empatheticWFH - Stable internet connection is a must.We offer a competitive salary based on experience and language level. Please indicate your English Level in the application (ex. B1, B2, C1, C2).
Desired Candidate Profile
Education:
Any Graduation()
Gender:
nm
Nationality:
Any Nationality
