Role Description
This is a full-time on-site role for a Call Center Representative located in Cairo, Egypt. The Call Center Representative will be responsible for providing exceptional customer service and support to clients via various communication channels. Day-to-day tasks include effectively resolving customer inquiries, maintaining accurate records of interactions, managing complaints with a solution-driven approach, and ensuring customer satisfaction by exceeding expectations.
Benefits
- Net salary starts at: 15500 + allowances
- 24/7 transportation
- Supportive work environment
- Medical insurance
- Social insurance
- Clear career path
Qualifications
- Excellent Interpersonal Skills and the ability to communicate effectively and professionally
- Proficiency in Computer Literacy, including the ability to navigate multiple systems and applications with ease
- Fluency in English
- Strong organizational skills and ability to handle multiple tasks efficiently
- Flexibility to work in shifts and adapt to a fast-paced environment
