- Develop the Cards acquisition strategies to achieve and exceed new card issuance targets.
- Develop and maintain strong relationships with distribution channels
- Responsible for developing and executing the partner merchants acquisition plan to ensure offering ADIB cardholders with best in market offers / discounts
- Design and manage the relations with merchants and responsible for merchant contracts renewals
- Design and implement clear and efficient processes for card application processing, credit approval, and customer on boarding.
- Monitor metrics like acquisition cost per card, application conversion rates, approval rates, and new customer spend.
- Responsible for developing/executing the various marketing/advertising campaigns that helps in driving the various pillars of cards business following cards management strategy.
- Manage the sales performance of all channels against set targets and come up with initiatives to enhance productivity.
- Interface with credit risk and operations to ensure that there is a broad understanding of the product processing requirements and meeting business set targets.
- Enhance sales by providing new acquisition offers, campaigns, boosters and Contest
- Periodical revise of presented files & assure compatibility with target market & risk requirements
- Respond to all customer complaints received by complaints unit/branches/call center and ensure proper resolution within the approved turnaround time.
- Work closely with Risk to implement effective risk management standards and policies that ensure achieving the business plan targets with accepted credit loss.
- Develop and implement Business Relationship building and acquisitions initiatives.
Minimum Qualifications:
Bachelor Degree
Minimum Experience:
7 to 9 Years work experience in related field.
Job specific Skills:
Good communication skills
Good responsiveness and problem solving skills
Good Analytical & Negotiation skills
Adaptability, innovation, results orientation skills
Generic Skills
Good knowledge of computer skills (i.e. Excel, Word, PowerPoint)
Fluent Arabic & English ( written & spoken)
