Reporting to the Operation Manager, you will be responsible for receiving the payments in compliance with the company procedures and guaranteeing secure transactions.
KEY PARTNERS
CHANEL Clients Fashion Advisors Sales Managers Operations team Legal team.
IN THIS METIER, WE ARE ENERGISED BY
- Ensure high level of client service by creating a unique experience for each client throughout the entire cashiering process.
- Operationally manage all tasks linked to cashiering on the internal systems designed for the transactions.
- Manage the Client information file by entering the information according to the procedures for the creation and editing of client accounts.
- Ensure that the client accounts are managed properly, in particular by reconciling accounts and transactions.
- Handle payments, refunds, exchange, and point-of-sale operations accurately through internal systems.
- Preform opening and closing cash procedures, RFID tags sales deactivation, provide EOD reports to duty manager at the end of the day.
- Strictly adhere to Anti-Money Laundering procedures, conduct sanctions screening vigilantly, and submit reports to the Legal team.
HOW WE CREATE IMPACT
- Delivering an excellent experience for every CHANEL client in collaboration with Fashion Advisors.
- Ensuring accurate and timely cashiering, reconciliations, and reporting supporting smooth boutique operations.
- Upholding CHANEL procedures and compliance requirements.
KEY COMPETENCIES & REQUIREMENTS
- Experience as a Cashier in the Retail sector, preferably within a luxury environment.
- Excellent organizational skills.
- Computer proficiency.
- Attention to details.
