This is a versatile role supporting both our customer-facing operations and kitchen team. We're looking for someone who is comfortable switching between handling orders, assisting customers, supporting the kitchen, and helping keep daily operations running smoothly.
Key Responsibilities:
Order & Logistics Management
- Handle customer orders accurately and efficiently
- Coordinate delivery and pickup orders
- Support smooth day-to-day order flow and operations
Customer Experience
- Assist customers with questions and requests
- Ensure a friendly and seamless ordering experience
- Handle customer orders through our ordering systems
Kitchen Assistance
- Support the kitchen team with food preparation
- Assist with basic cooking and assembly tasks
- Maintain cleanliness and organization of the kitchen and work areas
Inventory & Supply Support
- Help monitor stock levels
- Assist with receiving deliveries
- Ensure products and supplies are stored correctly and efficiently
Food Safety & Hygiene
- Follow all food safety, hygiene, and cleanliness procedures
- Maintain a clean and safe working environment
- Follow PASS THE SALT's food handling and operational standards
Team & Operations Support
- Work closely with the kitchen and operations team
- Support colleagues wherever needed
- Contribute to an organized, efficient, and positive working environment
What We're Looking For:
- Previous experience in a restaurant, café, food service, or customer-facing role is preferred
- Reliable, punctual, and responsible
- Good communication and customer service skills
- Organized and attentive to detail
- Comfortable working in a fast-paced environment
- Willing to take on both customer-facing and kitchen responsibilities
- Able to work well as part of a team
- Basic English required; Arabic is a plus
- Food safety knowledge or experience is an advantage
We're looking for someone who is reliable, hardworking, flexible, and willing to get involved wherever needed.
