Responsible for receiving payment in the form of cash, checks, wire transfers, or credit card transactions for goods or services purchased/rendered. Assists customers with various questions typically related to the payment, account balance, or item(s) purchased.
Principal Accountabilities
- Responds to complex customer inquiries and customer issues which have been escalated.
- Balances cash at the end of the shift
- Performs general cashiering duties such as scanning items, collecting payments, verifying payment, etc. during peak times or as needed.
- Pulls up payment due and account history and creates new customer accounts as needed.
- Prepares payment vouchers, receipts, deposit slips, and related documents which record cash transactions.
- Accepts cash, checks, wire transfers, or credit cards for payment and completes check and credit card transactions according to established procedures and guidelines.
- Ensures register/counter areas are neat and stocked with necessary supplies.
- Achieve nil variance on shrinkage of Phone cards and achievement of Invoice target
- Balances cash at the end of the shift - ensure nil variance
- Performs general cashiering duties such as scanning items, collecting payments, verifying payment, etc. during peak times or as needed.
- Checks Point redemption for credit cards. Verifies from Bank report and tallies/ validates the points balance prior and post redemption.
Qualitative Requirements
Experience : 1-3years
Educational Qualification : Graduate
Skills & Abilities : MS Excel, follow up, co-ordination ,Knowledge of POS systems, knowledge of Invoicing
