Duties And Responsibilities
Our People
- Ensure all staff is properly trained and have the tools and information needed to effectively carry out their job functions.
- Coordinate with other hotel-level departments to facilitate contracted services.
- Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Sales Staff, Executive Chef, Banquet Manager and/or convention services staff, and hotel Executive Committee.
- Perform other duties as assigned
- Assist in the management of day-to-day operations and assignments of F&B staff, plan and organize work, communicate goals, and schedule/assign work. Advise staff of formal policies and procedures, identifying options and resolving issues.
- Establish client base of organizations, associations and commercial business through direct outside sales efforts for the purpose
- Negotiate food and beverage prices, function space, and hotel services within approved departmental booking guidelines.
- Achieve budgeted revenues and personal sales goals.
- Interact with outside contacts:
- Guests to ensure their total satisfaction
- Regulatory agencies regarding safety and compliance matters
- Vendors to arrange services
- Other contacts as needed (Professional organizations, community groups)
Financial Returns
Alert management of potentially serious issues.
of securing business for the hotel. Accurately produce and/or review sales contracts, rate agreements,
and/or banquet/catering event orders.
menu planning, and other duties and special projects as assigned.
Responsible Business
- Participate in all community relations activities
Guest Experience
- Conduct banquet and catering facility tours and entertain clients in accordance with company and property policy.
- Assist clients with menu planning, food and beverage coordination, table arrangements, decoration options, etc.
- Plan and conduct pre-event and post-event meeting with clients, guests, and catering staff as needed.
Arrange all details of events to include room set-ups, staging, lighting, audiovisual, traffic flow, menus, dcor, entertainment,
group room blocks, VIP services and approved method of payment.
- Review daily posting of charges, resolve any discrepancies in a timely manner. Follow-up to ensure guest satisfaction.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job We'll never know unless you hit the Apply button. Start your journey with us today.
