Company Description
Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.
Job Description
Job Summary:
The CCTV Operator is responsible for monitoring the hotel's security cameras and surveillance systems to ensure the safety and security of guests, employees, and property. This role involves maintaining real-time observation of security footage, responding to incidents, and alerting security or management as needed.
Key Responsibilities:
- Monitor Surveillance Systems: Continuously monitor live video feeds from CCTV cameras throughout the hotel, including entrances, lobbies, hallways, parking lots, and other key areas.
- Report Suspicious Activity: Identify and report any suspicious behavior, incidents, or emergencies to security or hotel management.
- Incident Documentation: Record and document incidents observed on the CCTV footage for future reference or investigations.
- Respond to Alerts: React promptly to alerts or alarms from security systems (e.g., motion detectors, door sensors) and escalate situations to the appropriate personnel.
- Assist in Investigations: Assist hotel security or law enforcement in reviewing footage for incidents such as theft, vandalism, or accidents.
- Maintain Equipment: Ensure all CCTV equipment is functioning properly and report any malfunctions or maintenance needs.
- Support Emergency Protocols: Be prepared to assist in the implementation of emergency protocols, such as evacuations or lockdowns, based on real-time observations.
- Collaborate with Security Team: Work closely with hotel security personnel and other departments to maintain a secure environment.
- Protect Guest Privacy: Ensure all monitoring is done in compliance with privacy regulations and hotel policies.
Qualifications
Requirements:
- Attention to Detail: Strong observational skills with the ability to detect unusual behavior or potential threats.
- Communication Skills: Clear communication skills to report incidents and collaborate with the security team or management.
- Problem-Solving: Ability to react quickly and effectively in high-pressure situations.
- Knowledge of Security Protocols: Understanding of safety procedures and emergency response practices.
Working Conditions:
- The CCTV Operator may be required to work in rotating shifts, including nights, weekends, and holidays.
- The role involves sitting for extended periods and working with monitoring equipment in a control room environment.
Additional Information
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. 
